How to Improve Your Estimate Accuracy Without Slowing Down Your Collision Repair Workflow
Your estimator writes $3,800 for a rear hit. After teardown, it’s $5,200. The customer feels...
You Opened a Second Location. Why Is Your First Body Shop Struggling?
You opened a second collision repair location, and it’s growing. But your original body shop,...
Security Through Safety: How Safety Investments Become Profitable
All businesses rely on safety measures to protect customers, employees, and the business itself. These...
Repairing Robots? Handling Collision Repair for Self-Driving Vehicles
Whether you feel excited or cautious about it, AI-assisted and self-driving vehicle technology is steadily...
When a Customer Says You Damaged Their Car
A customer picks up their car after a week in your collision repair shop. Two...
Speaking the Same Language: Communicating Complexity to Clients
For a business to succeed and be chosen by customers, it must offer goods or...
Why Your Parts Supplier Gives Your Competitor Better Pricing
You can order the same fender from the same vendor and still pay more because...
Conflict at the Compressor: Handling disagreement as a bodyshop owner
Conflict is unavoidable in any business, even those that are well run. Whether it comes...
