Damage Is Not the Only Thing to Confirm at Drop-Off
A customer drops off a vehicle for collision work; the visible damage is discussed, the...
Missing Digits: Dangers and Solutions to Mistakes in Your Shop’s Account Books
By: Arthur Roseberry Accounting in a body shop is never as simple as money in...
The Insurance Company’s Estimate Was Written by an Algorithm
A customer walks in with a clean-looking insurance estimate and assumes the hard part is...
Teamwork Without the Dreamwork: Why Team Building is Harder for Bodyshops
By: Arthur Roseberry A business only runs well when the whole team works like one....
Going Long: Benefits of Downselling Rather Than Upselling in Your Shop
By: Arthur Roseberry In collision repair, getting the most money out of a customer today...
Preparing for Tax Season: Avoiding Pain and Battling Books
By: Arthur Roseberry Tax season is unavoidable, but chaos and stress are not. The old...
Financial Flexibility: Making New Payments A Breeze
By: Arthur Roseberry How your shop takes payment matters far more today than it did...
What Happens to Your Shop When You Get Hurt
Most shop owners have thought about what would happen if a key technician went down....
