Why Supplements Slow Collision Repair Shops Down More Than Technicians Do
When a vehicle is torn down, hidden damage is found, the repair order (RO) changes,...
10 Intake Photos Every Collision Repair Shop Should Capture Before Touching the Car
A vehicle comes in for bumper and quarter panel damage, blueprinting starts, the supplement grows,...
The Front Desk Script That Gets Deposits Without Scaring Customers Away
In many collision repair shops, the deposit conversation happens right after the estimate is reviewed,...
Missing Digits: Dangers and Solutions to Mistakes in Your Shop’s Account Books
By: Arthur Roseberry Accounting in a body shop is never as simple as money in...
You Can Fix the Car. Can You Prove It?
A repair can be done correctly and still become a legal problem years later. A...
The Repair Your Grandfather Would Recognize, And the One He Wouldn’t
Pull and replace a quarter panel, block and prime the repair area, match and spray...
You’re Still Coming in Every Day. That’s the Problem.
Many family transitions in a collision repair shop stall for the same reason: the founder...
Going Long: Benefits of Downselling Rather Than Upselling in Your Shop
By: Arthur Roseberry In collision repair, getting the most money out of a customer today...
