If a Collision Repair Shop Can Standardize Only One Process, Start With Customer Updates
A vehicle is in teardown, hidden damage grows the supplement, a quarter panel is on...
How to Train New Estimators Faster Without Slowing Down Your Best Estimator
A new estimator starts on Monday. By Wednesday, your senior estimator is no longer moving...
10 Intake Photos Every Collision Repair Shop Should Capture Before Touching the Car
A vehicle comes in for bumper and quarter panel damage, blueprinting starts, the supplement grows,...
The Front Desk Script That Gets Deposits Without Scaring Customers Away
In many collision repair shops, the deposit conversation happens right after the estimate is reviewed,...
You Can Fix the Car. Can You Prove It?
A repair can be done correctly and still become a legal problem years later. A...
The Repair Your Grandfather Would Recognize, And the One He Wouldn’t
Pull and replace a quarter panel, block and prime the repair area, match and spray...
Teamwork Without the Dreamwork: Why Team Building is Harder for Bodyshops
By: Arthur Roseberry A business only runs well when the whole team works like one....
You’re Still Coming in Every Day. That’s the Problem.
Many family transitions in a collision repair shop stall for the same reason: the founder...
